How can we help?

Help & FAQs

Getting Started

Do you service my area?

We currently service the Orlando central Florida area.

Do you bring your own cleaning supplies, products and equipment?

Yes, we bring our own cleaning supplies, products and equipment. If you have other cleaning product preferences, call us prior to your appointment so arrangements can be made.

Can I request special tasks or extras?

Special tasks and extras can be requested by some of our defaults on the booking page: https://brilliantmaid.com/booking-page/. If you don’t see what you want, send an email to info@brilliantmaid.com and we can revise your quote to the updated services. Call us at 407-710-9600.

Manage Your Account

How do I book my first appointment?

Booking your appointment is done by visiting, https://www.brilliantmaid.com/booking-page/. Select your home’s bedrooms and bathrooms and square footage. Then select additional services (if necessary). Be sure to select the date and time for the appointment and lastly pay for the cleaning. You will receive an email confirmation for the scheduled cleaning.

Discounts are available for frequent cleanings (weekly, bi-weekly or monthly).

Trust & Safety

Can I trust my cleaning professional?

All cleaning professionals have been certified by Brilliant Maid in the following ways:

  • Extensive Background Check
  • In Person Interview
  • Reference Verification & Check
  • Employment Verification & Check

You & your family’s safety is our top priority! If you have any questions, please don’t hesitate to call us at 407-710-9600.

Do the cleaning professionals go through a background check?

All cleaning professionals go through an intensive background check, criminal check and reference check before working with Brilliant Maid.